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We may update this Privacy Policy from time to time as our services change and expand. If we update this Privacy Policy, we will post the updated version on this page.
Non-material changes: The revised Privacy Policy will take effect immediately upon posting.
Material changes: If we make material changes that affect user information already stored in our database, we will notify you by email or through a prominent notice on our Platform and, where required, solicit your express acceptance.
Your continued use of the Platform after any changes become effective signifies your acceptance of the new terms.
We collect information from and about you in the following ways:
2.1 Information You Provide to Us
| Category | Examples | When Collected |
|---|---|---|
| Account Information | First name, last name, email address, password, phone number, mailing address | During registration |
| Payment Information | Credit/debit card number, billing address, PayPal email | During checkout (processed by PayPal, not stored by us) |
| Vendor Information | Business name, tax ID (EIN or SSN), bank account/PayPal details, store description | During vendor registration |
| Communications | Messages to us, vendor support requests, customer service interactions | When you contact us |
| User Content | Reviews, photos, comments, forum posts | When you post content |
2.2 Information Automatically Collected
| Category | Examples | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system, device identifiers | To tailor Platform presentation and maintain records |
| Usage Data | Pages visited, time spent, search queries, click patterns | To improve user experience and analyze trends |
| Location Data | Approximate location based on IP address | For fraud prevention and regional compliance |
| Cookies & Tracking | Cookies, web beacons, pixel tags | To remember preferences and track usage patterns |
2.3 Information from Third Parties
We may receive information about you from:
Payment processors (PayPal): Transaction confirmation, fraud detection
Identity verification services: For vendor verification
Shipping carriers: Tracking information
Social media platforms: If you log in via social media
We use your information for the following purposes:
| Purpose | Description | Legal Basis (where required) |
|---|---|---|
| Provide Services | Process transactions, facilitate marketplace communications, fulfill orders | Contract performance |
| Account Management | Create and manage accounts, verify identity, process payouts to vendors | Contract performance |
| Customer Support | Respond to inquiries, resolve disputes, process returns and refunds | Legitimate interest |
| Improve Platform | Analyze usage, fix bugs, develop new features | Legitimate interest |
| Marketing | Send promotional emails (opt-out available), personalize recommendations | Consent / Legitimate interest |
| Legal Compliance | Comply with tax laws (1099-K reporting), respond to legal requests, prevent fraud | Legal obligation |
| Security | Detect and prevent fraudulent or illegal activity | Legal obligation / Legitimate interest |
We do not rent or sell your Personally Identifiable Information to third parties for their own marketing purposes without your explicit consent.
|
Recipient
|
What Is Shared
|
When
|
|---|---|---|
|
Vendors (when you buy) |
Your name, shipping address, order details |
When you purchase from that vendor |
|
Customers (when you sell) |
Your store name, store address, contact information |
When a customer buys from you |
|
Public (reviews) |
Your username and review content |
When you post a review |
We share information with third parties who help us operate our Platform:
| Service Provider Type | Examples | Information Shared |
|---|---|---|
| Payment Processors | PayPal | Transaction data (we do not store full credit card numbers) |
| Hosting & Cloud Services | Web hosting, database storage | Account and usage data |
| Email Services | Transactional and marketing emails | Email address, name |
| Analytics | Google Analytics | Usage data (anonymized where possible) |
| Identity Verification | KYC/AML compliance | Name, address, tax ID (for vendors) |
| Shipping Carriers | USPS, UPS, FedEx | Shipping address, order details |
We use commercially reasonable efforts to restrict these service providers from using your Personally Identifiable Information for purposes unrelated to the Services.
We may disclose your information if required by law or when we have a good-faith belief that such action is necessary to:
Comply with a subpoena, court order, or legal process
Respond to law enforcement request
Protect our rights, property, or safety (or those of others)
Enforce our policies (Terms & Conditions, Vendor Agreement)
- Prevent fraud or illigal activity
If we are acquired, merge with another company, or sell our assets, your information may be transferred as part of that transaction. You will be notified of any such change via email or a prominent notice on our Platform.
Our Platform contains links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy statements of any third-party websites you visit.
5.1 What We Collect Automatically
We automatically collect your browser type and browser software version to tailor the presentation of our services to your browser and to maintain a record of your activity on our Platform.Our web server software records log files of IP addresses that access our Platform. We collect IP address information but do not ordinarily link IP addresses to your Personally Identifiable Information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our policies or to protect our Platform, customers, or others.
5.2 Cookies
We use cookies to:
Enable you to specify unique preferences
Track user trends and patterns
Maintain your login session
Personalize your experience
Your Choices: You always have the option of disabling cookies via your browser preferences. If you disable cookies, please note that some parts of our Platform may not function as effectively or may be considerably slower.
5.3 Do Not Track Signals
Our Platform does not currently respond to “Do Not Track” signals from web browsers. However, you can control cookie settings through your brower.
5.4 Payout Statement
Each payout transaction includes a detailed breakdown:
Sale amount (what the customer paid)
Commission deducted (your agreed percentage)
Net payout (amount deposited to your PayPal account)
When you register as a customer, we collect:
First name, last name
Email address
Password
Street address, city, state, zip code
Phone number (optional)
When you register as a vendor, we collect all customer information plus:
Business name
Tax ID (EIN) or Social Security Number (for sole proprietors)
PayPal Business account email
Store description and policies
Bank account information (via PayPal)
For tax purposes, vendors are required to provide their Federal Tax ID or Social Security Number as applicable in the United States.
6.3 Optional Information
Other information requested on our registration pages, including the ability to receive promotional offers from us, is optional. We may, in the future, include other optional requests for information to help us tailor our Platform and deliver personalized information to you.
Our Platform facilitates communication between customers and vendors. In connection with facilitating this service, if you use phone or SMS features, we may receive call data including:
Date and time of the call or SMS message
The parties’ phone numbers
The content of the SMS message
We do not record phone calls. SMS message content is stored only as necessary to facilitate the communication and is not used for marketing purposes.
The private and shared areas of our Platform facilitate communication and the exchange of information between customers and vendors.
Information accessible by: Us, the customer, and the vendor involved in the transaction
Use of non-Personally Identifiable Information: We may use order data (e.g., product categories, order value) for statistical analysis, product development, marketing, and research
Monitoring: We reserve the right to monitor communications throughout our Platform. If we believe a user is violating any of our agreements, applicable laws, or policies, we may terminate such usage
Occasionally, we conduct online user surveys to collect information about our users’ preferences. These surveys are optional, and if you choose to respond, your responses will be kept anonymous.
Similarly, we may offer contests to qualifying users in which we ask for contact and demographic information such as name, email address, and mailing address. None of this information is shared with third parties except in summary form or as necessary for prize fulfillment.
The demographic information we collect is used to help us improve our services to meet the needs and preferences of our users. This may include targeting advertising to you about our services.
We offer a payment system that allows customers to pay via PayPal (credit card, debit card, or PayPal balance).
What we collect: Payment information is collected and processed directly by PayPal. We do not store full credit card numbers on our servers.
How we use it: We receive transaction confirmations (success/failure, amount, order ID) but not complete card details.
Security: Payment information is transmitted via SSL encryption for your protection.
As part of vendor registration, vendors set up a store profile describing their products, shipping rates, and return policies.
Mandatory information: Store name, store description, return policy, shipping information
Optional information: Store logo, banner image, social media links, bio
Public availability: This information is publicly visible to potential customers. Customers will look at your profile to help them decide whether to purchase from you.
We use Personally Identifiable Information for our own internal purposes including:
Contacting you to inform you about updates to our services
Providing you with information relating to transactions you conduct on our Platform
Processing payouts to vendors
Complying with tax and legal obligations
12.1 Marketing Communications
We may send you email communications including information that we think may be of interest to you. You may opt out of receiving marketing emails at any time by:
Modifying the Preferences section of your profile
Clicking the unsubscribe link in any marketing email you receive from us
12.2 Advertising
To improve our ability to serve you relevant ads across the Internet, we may provide your personal information to our advertising agents that use your information solely for our advertising purposes.
12.3 Disclosure as Required by Law
We reserve the right to disclose your information as required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order, or legal process.
We reserve the right to use general data obtained from users’ use of our Platform, including all statistical information, for any lawful purpose. You acknowledge that such data belongs to us and that we have the right to use such data as we determine in our sole discretion.
We enter relationships with third-party partners to provide products and services to our users.
Vendors: Our vendors are third-party sellers. When you purchase from a vendor, we share your shipping information with that vendor to fulfill your order.
Payment processors (PayPal): We share transaction data with PayPal to process payments.
Other partners: We may share your Personally Identifiable Information with certain third-party partners as required to provide a specific product or service that you request. These third-party partners may not use this information for any reason other than to provide the service or product you explicitly signed up for.
If you establish an account through a third-party partner (e.g., via a co-branded registration page), any Personally Identifiable Information you provide may also be received by the partner and could be stored and used by them according to their privacy policy. Please take the time to review these third-party privacy policies.
We use PayPal as our payment processor. PayPal retains, shares, stores, and uses Personally Identifiable Information as described in their own privacy policy. We use commercially reasonable efforts to restrict transaction intermediaries from using Personally Identifiable Information for purposes unrelated to the Services.
We constantly seek to improve the quality and user experience of our Platform. We value your input and encourage you to provide us with any thoughts or comments you might have.
When you submit comments via email:
We may receive your email address and name (optional)
We will only use this information to acknowledge or respond to your comments
Submitting comments will not cause you to receive promotional material unless specifically requested
When you submit reviews or feedback on the Platform:
Your username and review content will be publicly visible
In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials
17.1 Right to Access, Correct, and Delete
You have the right to:
Access: Request a copy of the personal information we hold about you
Correction: Correct inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal exceptions)
To exercise these rights, contact us at privacy@rightpricetag.com
We will confirm receipt of a deletion request within 10 business days and respond to requests to delete within 45 calendar days.
17.2 Right to Opt Out of Marketing
You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings.
17.3 Illinois Residents
If you are an Illinois resident, you have additional rights under Illinois law, including
The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell personal information)
We do not sell your personal information to third parties for monetary value.
17.4 California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell personal information)
We do not sell your personal information to third parties for monetary value.
17.5 Nevada Residents
Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information. To submit an opt-out request, contact privacy@rightpricetag.com.
We will use commercially reasonable methods to keep Personally Identifiable Information securely in our files and systems.
Our security measures include:
SSL/TLS encryption for data transmission
Secure data storage with access controls
Regular security assessments
Limited employee access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your Personally Identifiable Information, particularly as it travels over the Internet. As such, we encourage you to exercise caution in determining what information you disclose via the Internet.
We save your Personally Identifiable Information for as long as your account is active or as needed to provide our Services.
After account termination:
Your Personally Identifiable Information may remain on our archived database and records for a reasonable time as residual information
We will not use this residual information for business development purposes but may retain it for internal business purposes, such as record keeping and legal compliance
Public content (reviews) may remain visible
Transaction records may be retained for legal compliance (e.g., tax records for 7 years)
We maintain information on users who have been removed for violating our policies
To terminate your account, contact us at support@rightpricetag.com.
Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@rightpricetag.com, and we will take steps to delete that information.
Our Platform is operated from the United States. If you access our Platform from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers are located. By using our Platform, you consent to this transfer.
Privacy Officer / Data Protection Inquiries: legal@rightpricetag.com
Legal / Copyright Issues: legal@rightpricetag.com
Customer Support / Account Deletion: support@rightpricetag.com
RightPrices LLC
P.O. Box 201693
Chicago, IL 60620
By using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.