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VENDOR AGREEMENT

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VENDOR AGREEMENT TERMS

Version: 2.0 | Last Updated: May 18, 2026

This Vendor Agreement ("Agreement") is between Right Price LLC ("Right Price", "we", "us", "our") and you ("Vendor", "you", "your"). By registering as a Vendor on RightPriceTag.com, you agree to be bound by this Agreement.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE REGISTERING.

PART 1: GENERAL TERMS

1. Vendor Eligibility

To become a Vendor, you must:

  • Be at least 18 years old

  • Have a valid US Tax ID (EIN) or Social Security Number (sole proprietors)

  • Have a US bank account for payouts (via PayPal Business account)

  • Have a PayPal Business account (required for payouts)

  • Comply with all applicable federal, state, and local laws

  • Provide accurate and complete business information

2. Application & Approval Process

2.1 Registration Steps

  1. Complete the Vendor registration form on RightPriceTag.com

  2. Provide required business documentation (tax ID, business name, address)

  3. Pass identity verification (conducted by us or our third-party provider)

  4. Agree to this Agreement

  5. Complete payment onboarding (connect your PayPal Business account)

  6. Set up your store (logo, banner, description, policies)

2.1 Registration Steps

Approval typically takes 1-3 business days. You will be notified by email once approved.

2.3 Right to Deny

We reserve the right to deny any Vendor application for any lawful reason, including but not limited to:

  • Incomplete or inaccurate information

  • History of policy violations on other marketplaces

  • Prohibited business type or product category

  • Inability to verify identity

3. Vendor Account & Dashboard

3.1 Access
Upon approval, you will have access to your Vendor Dashboard located at /dashboard/ (or a similar URL on your site).

3.2 Dashboard Features
From your Vendor Dashboard, you can manage:

  • Products (create, edit, delete, import/export)

  • Orders (view, update status, manage fulfillment)

  • Coupons (create discounts – Pro feature)

  • Withdrawals (request payouts, view history)

  • Reports (sales analytics – Pro feature)

  • Store Settings (customize your storefront)

  • Reviews (view and respond to customer feedback)

3.3 Account Security
You are responsible for maintaining the confidentiality of your Vendor Dashboard password. You are responsible for all activities that occur under your account.

PART 2: FEES, COMMISSIONS & PAYOUTS

4. Fees and Commissions

Fee Type
Amount
Details

Commission Fee

[X]% of total sale amount

Deducted automatically from each sale. Percentage based on your subscription plan.

Subscription Fee

Varies by plan

Monthly fee for access to selling (if applicable to your plan).

Listing Fee

$0

No insertion fees. List as many products as your subscription plan allows.

Payment Processing Fee

Paid by customer

Standard PayPal/credit card fee (customer pays, not deducted from your payout).

Commission Calculation: Commission is calculated on the total sale amount including product price + shipping + any applicable taxes (unless otherwise specified).

5. Subscription Plans

Right Price LLC offers vendor subscription plans. Plans vary by:

  • Number of products allowed

  • Commission rate

  • Access to Pro features (coupons, reports, etc.)

  • Priority support

You can view available plans and pricing in your Vendor Dashboard under Subscription.

Plan Changes:

  • You may upgrade your plan at any time

  • Downgrades take effect at the next billing cycle

  • Failure to pay subscription fees may result in suspension of your vendor account

6. Payouts

6.1 Payout Method

All payouts are sent to your linked PayPal Business account. You must have a verified PayPal Business account to receive payouts.

6.2 Disbursement Schedule

You may choose one of the following disbursement modes (subject to approval):

Schedule
Description

Immediate

Funds available within hours of order completion

On Order Complete

Funds available after customer marks order complete or 14 days after delivery

Delayed

Funds held for up to 29 days (for new vendors or high-risk categories)

6.3 Minimum Withdrawal Threshold
The minimum withdrawal threshold is $100. Once you available balance reaches theis amount, you can request a payout from your Vendor Dashboared under Withdraw.

6.4 Payout Statement
Each payout transaction includes a detailed breakdown:

  • Sale amount (what the customer paid)

  • Commission deducted (your agreed percentage)

  • Net payout (amount deposited to your PayPal account)

6.5 Updating Payout Details
Update your PayPal Business account email in Vendor Dashboard → Settings → Payment. Changes apply to future payouts only.

7. Transaction Holds

PayPal may place holds on funds for:

  • New vendor accounts (typical hold period: 21 days or until tracking shows delivery)

  • High-risk transactions

  • Disputed transactions

Right Price LLC cannot release holds placed by PayPal. Contact PayPal directly for hold inquiries.

8. Fee Credits

If an order is canceled, fully refunded, or disputed and resolved in your favor, Right Price LLC may credit back the commission fees you paid on that transaction.

To request a fee credit: Contact vendors@rightpricetag.com with the order number and reason. Fee credits are not automatic.

PART 3: SELLING POLICIES

9. Product Listing Requirements

9.1 Accurate Listings
You must accurately describe your products, including:

  • Clear, original photos (no copying from other websites or manufacturers)

  • Detailed descriptions of features, specifications, and condition

  • Any defects, damage, or limitations

  • Accurate size, weight, and dimensions

9.2 Prohibited Listing Practices

Practice
Prohibited?
Explanation

Keyword spamming

❌ Prohibited

Adding irrelevant brand names or keywords to attract search traffic

Item location misrepresentation

❌ Prohibited

Listing an item in a location where it is not physically located

Duplicate fixed-price listings

❌ Prohibited

Listing the same item multiple times separately. Use quantity field instead.

Presale listings without disclosure

❌ Prohibited

Must state "PRESALE" in title and guarantee shipment within 40 business days

Copying content from other sites

❌ Prohibited

Use your own photos and descriptions

9.3 Presale Listings

If you list an item that is not yet released or in-stock (“presale”):

  • Must clearly state “PRESALE” in the title and description

  • Must guarantee shipment within 40 business days of purchase

  • Must clearly state the expected ship date in the listing

9.4 Product Types Allowed

  • Physical goods (new or used, as described)

  • Digital products (must be clearly marked as downloadable)

  • Vehicle parts and accessories

Not Allowed: Whole vehicles (cars, trucks, motorcycles, boats), unless you receive prior written approval from Right Price LLC.

10. Prohibited and Restricted Items

Completely Prohibited (No exceptions):

Category Examples
Illegal items Any product illegal under federal, state, or local law
Weapons & firearms Guns, ammunition, explosives, switchblades, brass knuckles
Controlled substances Drugs (including CBD over 0.3% THC), drug paraphernalia
Hazardous materials Flammable, explosive, or toxic items (e.g., loose lithium batteries)
Counterfeit goods Fake brand items, knockoffs, replicas
Adult content Pornography, adult toys (unless restricted category with age verification)
Prescription items Prescription drugs, medical devices requiring prescription
Stolen goods Any item known or suspected to be stolen
Live animals Live animals, endangered species products
Recalled items Products subject to active CPSC recall
Unauthorized gift cards Gift cards sold without issuer authorization
Event tickets Tickets sold above face value
Government IDs Fake IDs, passports, driver’s licenses

Restricted Items (Require prior approval):

Category Conditions
Alcohol Licensed vendors only; provide proof of license
Medical devices New, unopened, FDA cleared. Prescription devices require prescription
Cosmetics & skincare New, unopened, ingredients listed. Must have ≥6 months before expiration
Food & beverages Commercially packaged with ingredients, expiration date, lot number
Used clothing Clearly described as “used.” Underwear/swimwear must be new with tags
Precious metals & gems Documentation of authenticity; items >$500 require signature confirmation
Vitamins & supplements New, unopened, with FDA disclaimers

To list restricted items: Complete the Restricted Item Request Form in your Vendor Dashboard and receive approval before listing.

11. Order Fulfillment

11.1 Processing Time

You must ship orders within your stated handling time (typically 1-3 business days).

11.2 Tracking Requirements

  • Upload tracking numbers to each order in your Vendor Dashboard

  • Buyers receive automatic updates

  • Tracking protects you against “item not received” disputes

11.3 Non-Delivery Liability

If a buyer reports non-delivery and you cannot provide valid tracking proving delivery, you must refund the buyer.

11.4 Canceling Orders

You may cancel an order before shipping for valid reasons only (e.g., out of stock, buyer request). Process cancellations through Vendor Dashboard → Orders.

12. Returns and Refunds

12.1 Return Policy Requirements

  • Minimum 30-day return window required for all vendors

  • Set your return policy in Vendor Dashboard → Settings

  • Your policy appears on all listings

12.2 When You Must Accept Returns

You must accept returns for:

  • Damaged or defective items

  • Wrong item sent

  • Items not as described

12.3 Change-of-Mind Returns
You may accept or decline change-of-mind returns. If you accept, buyer pays return shipping.

12.4 Return Shipping Costs

ReasonWho Pays
Defective, damaged, or wrong itemVendor pays
Doesn’t match descriptionVendor pays
Changed mind / no longer wantedBuyer pays

12.5 Response Requirement
Respond to all return requests within 48 hours. Failure to respond may result in automatic approval.

12.6 Processing Refunds
Process refunds through Vendor Dashboard → Orders. Refund amount is deducted from your future payouts.

13. Customer Service

13.1 Response Time
You must respond to customer messages within 24 hours.

13.2 Communication Standards

  • Be professional and courteous

  • Keep all conversations on the Right Price messaging platform

  • Do not share personal contact information (email, phone) unless necessary for shipping

13.3 Prohibited Communication
You may not:

  • Ask customers to complete transactions outside Right Price (fee avoidance)

  • Harass or threaten customers

  • Send unsolicited marketing messages

14. Seller Performance Standards

14.1 Key Metrics
We track the following performance metrics:

Metric Minimum Requirement
Order Defect Rate < 1% of transactions
Late Shipment Rate < 4% of transactions
Cases Closed Without Resolution < 0.3% of transactions
Response Time 95% within 24 hours

14.2 Vendor Levels

LevelRequirements
Top RatedTop 5% of vendors. Eligible for reduced commission.
StandardMeets minimum requirements above.
Below StandardFails to meet minimum requirements. Subject to payment holds, higher fees.

14.3 Evaluation Period
Your performance is evaluated on the 15th of each month based on the prior 3 months of sales (or 12 months if fewer than 400 transactions).

14.4 Service Metrics

Rating Consequence
Low None. Eligible for Top Rated.
Average None.
High Warning + improvement recommendations.
Very High Payment holds, extended delivery estimates, higher commission (up to 15%).

15. Feedback

15.1 Vendor Feedback
Buyers may leave feedback on their purchase experience. Feedback affects your vendor rating.

15.2 Responding to Feedback
You may respond publicly to feedback. Keep responses professional.

15.3 Feedback Manipulation (Prohibited)
You may not:

  • Purchase fake reviews

  • Offer incentives for positive reviews without disclosure

  • Leave false feedback for competitors

  • Coerce buyers to change ratings

Violations result in suspension.

PART 4: FINANCIAL & TAX COMPLIANCE

16. Taxes

16.1 Income Tax
You are required to report all earnings from Right Price sales to the IRS and pay applicable taxes.

16.2 Sales Tax
Right Price LLC automatically calculates, collects, and remits sales tax for orders shipped to states with Marketplace Facilitator laws. You do not need to collect or remit sales tax on those orders. We provide a sales tax report monthly for your records.

16.3 Form 1099-K
Right Price LLC will issue a Form 1099-K to vendors whose gross sales exceed the IRS reporting threshold for the calendar year (currently $5,000, subject to change). The form will be available in your Vendor Dashboard or sent to your registered email address by January 31 of the following year.

16.3 Tax Information Requirement
You must provide your correct Tax ID (EIN) or SSN during registration. Failure to provide accurate tax information may result in withholding of payouts.

PART 5: INTELLECTUAL PROPERTY & COMPLIANCE

17. Intellectual Property

17.1 Your Content
You retain ownership of your product images, descriptions, and branding. By listing products, you grant Right Price LLC a license to display your content on our marketplace.

17.2 Prohibited IP Violations
You may not:

  • Sell counterfeit, pirated, or unauthorized products

  • Use someone else’s photos, text, or brand logos without permission

  • Infringe on copyrights, trademarks, patents, or design rights

17.3 DMCA Complaints
If a rights owner files a valid intellectual property complaint against your listing, we will remove the listing immediately. Repeated violations will result in vendor termination.

18. Fee Avoidance Policy

You may not complete a sale outside of Right Price that was initiated through our Platform.

Examples of violations:

  • Listing says: “Call or text me at [phone number] for a better price”

  • Messaging a buyer: “Cancel here and pay me via PayPal Friends & Family for 10% off”

  • Charging excessive shipping fees to offset commission

Consequences: Transaction canceled, full commission charged, account suspension for repeated violations.

19. Product Safety

You must comply with all applicable product safety laws:

  • CPSC compliance: No products subject to active recalls

  • Hazardous materials: Proper labeling for flammable/toxic items

  • Children’s products: Compliance with CPSIA lead and phthalate limits

20. Image, Video & Text Standards

  • Use your own original photos and videos. Do not copy from manufacturer websites or other sellers.

  • Media must accurately represent the actual item.

  • Prohibited in media: watermarks promoting other stores, contact information, URLs, calls to action to buy off-platform.

  • No offensive content (nudity, violence, hate speech).

PART 6: TERMINATION & DISPUTES

21. Termination

21.1 By Vendor
You may terminate this Agreement with 30 days’ written notice to vendors@rightpricetag.com.

21.2 By Right Price LLC (Immediate Termination)
We may terminate this Agreement immediately for:

  • Violation of Prohibited Items policy

  • Counterfeit or fraudulent activity

  • Failure to fulfill orders (3+ unresolved complaints)

  • Chargeback rate exceeding 2%

  • Fee avoidance

  • Harassment or abuse of customers

  • Violation of applicable laws

21.3 Effects of Termination
Upon termination:

  • All active listings are removed

  • Pending orders must be fulfilled (you will receive payouts after completion)

  • Final payout issued after all orders complete

  • Outstanding refunds deducted from final payout

  • Access to Vendor Dashboard revoked

22. Right Price LLC Intervention

If a buyer escalates a dispute and you cannot resolve it, Right Price LLC will review the case and make a binding decision based on our policies. You agree to comply with our decision.

23. Appeals

If you disagree with a dispute decision, you may appeal by providing new evidence within 30 calendar days of the case closing. Submit appeals to disputes@rightpricetag.com. Appeal decisions are final.

24. Reporting Buyer Issues

Report abusive buyers or policy violators to support@rightpricetag.com. Include order number and evidence. We will investigate and take appropriate action.

PART 7: LEGAL TERMS

25. Indemnification

You agree to indemnify and hold harmless Right Price LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

  • Your products or listings

  • Your violation of this Agreement

  • Your violation of any law or third-party rights

  • Your breach of any warranty or representation

26. Disclaimer of Warranties

RIGHT PRICE LLC PROVIDES THE PLATFORM “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR PRODUCTS WILL SELL OR THAT YOU WILL ACHIEVE ANY SPECIFIC SALES VOLUME.

27. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY LAW, RIGHT PRICE LLC’S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE COMMISSION FEES YOU PAID US IN THE PAST 12 MONTHS.

28. Governing Law & Disputes

This Agreement is governed by the laws of the State of Illinois. Any dispute shall be resolved by binding arbitration in Chicago, Illinois, in accordance with the rules of the American Arbitration Association. Class action arbitration is not permitted.

29. Modification of Agreement

We may modify this Agreement at any time. Changes are effective 30 days after notice via email or Vendor Dashboard notification. Your continued use of the Platform after changes constitute acceptance.

30. Severability

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions remain in full force.

31. Entire Agreement

This Agreement, together with our Privacy Policy and any subscription plan terms, constitutes the entire agreement between you and Right Price LLC regarding your role as a Vendor.

PART 8: CONTACT INFORMATION

RightPrices LLC
P.O. Box 201693
Chicago, IL 60620

Vendor Support: Email: vendors@rightpricetag.com

Legal / Copyright Issues: Email: legal@rightpricetag.com

Disputes / Escalations: Email: disputes@rightpricetag.com

Security / Fraud: Email: security@rightpricetag.com

By registering as a Vendor on RightPriceTag.com, you acknowledge that you have read, understood, and agree to be bound by this Vendor Agreement.

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